Exponea console is a very useful tool for tracking your activity on the website. It includes features such as showing tracked events and customer updates or displaying last used identity. This is very useful for debugging, integration, web personalization, analyses (data architecture), etc.
Exponea console is a Google Chrome extension.
The new console is still currently in the BETA version and can be found only through this link. You can find an old version of our console in the Chrome web-store, but we highly recommend using the new one. After clicking on the link, add this extension to your Chrome as shown in the picture.
Once you downloaded the extension to your Chrome browser, an icon should appear in the top-right corner of your browser window. Now you are ready to use this feature.
To access the console, you have a variety of options:
a) While being on the chosen website, right-click anywhere on the website and choose
b) For Windows, on your keyboard press
F12 or a combination of
Ctrl + Shift + I. For Mac, press
Cmd + Opt + I.
c) Open the browser menu in the top-right corner, choose
More tools>Developer tools.
As a next step, choose Exponea in the top bar of the window that has just opened. You may have to use the drop-down menu if you don't see the Exponea option right away.
After accessing the Exponea console on a website, which is tracked by Exponea, you will see a window similar to this one.
Now you can click around the website and watch the events tracked by Exponea.
As for the usage and its benefits, if for instance an event is not tracked properly in your Exponea project, you can check it by yourself and figure out what the problem might be by using the Exponea console.
If you click on the button
customer you will see "you dont have access". This is logical, as you are not allowed to track information on any website. Therefore, you can request access by contacting your consultant (Exponea employees should use #access chat).
Once you have access, it will open the Exponea app, where you can see your event history. In particular, you can read the details of all your events and their sequence. In short, it allows for full personalization of a customer´s record (in this case, yours).
When you update/change your email address, it will show as an update icon in Exponea Console. However, Exponea app will not track this. This is intuitive, but many of our clients did not understand what the icon meant in Exponea Console.
Show session events by default on, you will be able to see only those events that are important for your project.
In case you have a custom API domain (custom tracking domain or private instance) you need to add it to your list of endpoints for the console to work and allow all the abovementioned functions.
Enter the custom domain URL e.g
Add new endpoint and press the plus button. Note that if you are using more instances, you do not have to switch between them, you can have multiple domains in the list and they will be recognized automatically.
Tip: If you don't know what your custom domain is, look at the
target parameter of your initialization snippet.
It is useful to use incognito mode for some debugging because you are starting with a clear history without the need to delete all your previous events.
In order to do so, find
manage extensionsin Exponea App and allow incognito mode.
Updated 2 months ago